Privacy Policy

StonyPoint is committed to treating and using personal financial information about you responsibly. StonyPoint only collects data that is necessary for business purposes. The StonyPoint Privacy Policy explains what personal information we collect, why we collect it, how we protect it, and how and why in certain cases we may share it among StonyPoint companies or with select other parties. We also tell you how to exercise your personal information sharing and use choices.

StonyPoint is committed to respecting and protecting the privacy of our online customers and site visitors. We protect your information online with the same care we utilize for all StonyPoint transactions. This online privacy policy explains what information about you we collect, and how we use and protect it in mobile and internet commerce. Our online and mobile privacy practices strictly abide by the terms of our privacy notice, What Does StonyPoint Do With Your Personal Information provided above.

This Policy applies to customer relationships established in the United States. Some StonyPoint affiliates are licensed to do business in foreign jurisdictions. The web sites of those affiliates have separate privacy policies which apply to their customers based upon the laws of the jurisdiction in which the affiliates are established.

Personal Information & Data

Personal information refers to any information about you that is personally identifiable to you. Your telephone number, name, address, and transaction history are examples of information that pertain to you personally.

Data

Data in the context of our online and mobile privacy policy generally refers to other information that we collect through your internet or mobile activities or which third parties may collect on our behalf. Such data may or may not be personally identifiable to you. 

Information Collection

We Collect Personal Information About You When:

• You Provide Personal Information to Us

  StonyPoint collects personal information online that you provide to us, such as when you log in, on applications you complete, and when you use our products and services.We may also monitor, record and maintain records of your online and offline communications with us, including when you contact us through our website or mobile app or otherwise communicate with us, such as by email, phone, chat and postal mail. See What Does StonyPoint Do With Your Personal Information for more information about what personal information is collected, how, and why.

• We Obtain Personal Information from Others

  We obtain personal information from third parties such as credit bureaus and others to tailor your online experience.

• We Gather Information Online

  StonyPoint uses tools (some of which may be hosted or provided by our third-party vendors), such as cookies, click stream auditing and other methods, to gather information for internal uses, such as Web analytics and to personalize our content and advertising. We may also use these tools to secure and operate our website and for fraud prevention and verification purposes. For example, we and our third-party vendors may also use tools that enable us to record, review, and analyze your communications with us by email, phone, or chat, or through our website or mobile app, as well as your online and other actions taken within or through your account. We do this to maintain records of account-related activity and transactions, detect, prevent and respond to actual or suspected security incidents, errors, fraud or misuse, and for other quality, training, verification, security and support purposes.
  

  Cookies

  Cookies are small pieces of information that a Web site stores on a visitor’s Web browser to remind the site about the visitor the next time they visit the site. StonyPoint does not store confidential or sensitive personal information in cookies. StonyPoint uses cookies to enhance our customers’ online session by making navigation easier and providing important security features. For certain applications, cookies are a requirement because they help protect the privacy of a customer’s transactions by, for example, automatically terminating the online session if the customer forgets to log out.
  
  Cookies cannot be used to capture your e-mail address, obtain data from your hard drive or gain confidential or sensitive information about you. Additionally, cookies cannot be read by a Web site other than the one that set the cookie. Some Web sites, however, use cookies to obtain information from your browser. You can set your browser to notify you before accepting a cookie, so that you can control whether you accept or reject a cookie. You will need to manage your cookie settings for each device and browser you use. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preference.
  

  Click Stream Auditing

  Click Stream Auditing includes information such as a web surfer’s IP address, web pages which have been viewed or acted upon by a web surfer, date and time, domain type, and when a web surfer has responded to an advertisement. We may occasionally combine this information with individual information on an aggregate level to determine the effectiveness of our advertising.
  

  Action Tags and Other Technologies

  Action Tags are commonly referred to as Web beacons or GIF tags. This type of technology is inserted in various places within our Web site to collect anonymous information about your visits to the StonyPoint site and your interaction with our ads and content. StonyPoint may use certain technologies to collect additional information related to the status and condition of your mobile devices. This information may be used to support the security of your transaction with StonyPoint, determine industry trends, and for other research purposes.

Information Use

Personal information that we collect about you is used to provide you with optimal online experiences with us. We use it to help determine your financial interests and needs in order to recommend relevant products and services. We use personal information about you to qualify you for products and services that you request, to process your transactions, authenticate your identity, prevent fraud, and to keep your information and financial transactions secure.

Information Sharing

StonyPoint does not sell personal information about its customers. StonyPoint shares your personal information within its family of StonyPoint companies (affiliates) and with select third parties in accordance with the terms described in our privacy notice, What Does StonyPoint Do With Your Personal Information. The notice also provides a toll-free number for you to limit certain sharing. Additional information is provided below under Advertising and Tracking and under Your Options. We may share personal information when required by law or a subpoena or court order. We may also share personal information when we suspect fraud or for risk management purposes.

Children

StonyPoint websites and mobile applications are not directed to children and do not knowingly collect information from children.

Access

StonyPoint does not maintain a process which allows visitors to review and request changes to any of his or her personally identifiable information, including information that is collected through the use of cookies or other tracking devices, on the website or our online service. If you believe that 

Retention and Destruction

StonyPoint retains personally identifiable information as long as necessary to provide the products and services for which the information was collected, to process and maintain a record of transactions, and as long as necessary for legal process or to satisfy government retention requirements. When the retention period expires, StonyPoint destroys data that was maintained in any form in a manner that renders it completely unusable and incapable of restoration.

Advertising & Tracking

Social Media

StonyPoint maintains information on social media sites like Facebook, Twitter, and YouTube. When you post information on StonyPoint social media pages, it will be subject to the privacy and security conditions of the social media site. When you log into StonyPoint-owned social media properties, we collect information about your activities on those properties. The information we review includes whether you visited or commented on a blog or provided a rating.

StonyPoint mobile applications are not socially enabled and do not allow you to connect to and share information with a community of other users, such as Facebook or Twitter, or the general public, such as YouTube.

Your Options

California Residents Only

The California Consumer Privacy Act (CCPA) is a right afforded to only residents of the State of California.

California defines residency as (1) every individual who is in the State for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the State who is outside the State for a temporary or transitory purpose. All other individuals are nonresidents. Examples of domicile include paying taxable income, maintaining a permanent home, paying resident tuition, voting in a California election, or any other benefit not ordinarily extended to nonresidents.

Note that as part of servicing consumer requests and customer accounts, StonyPoint may collect certain categories of information as noted in the “California Consumer Privacy Act Privacy Notice”; however, not all categories of information are likely to be collected from or about each individual consumer. The specific categories of information collected are dependent on the StonyPoint service(s) provided.

Due to other Federal and State laws, StonyPoint may not be able to fulfill deletion of personal information because such information is needed to provide your product or service and/or meet legal requirements.

As a resident of the state of California, per the California Consumer Privacy Act, you have the right to request a correction of your inaccurate personal information.

Additional Information

Policy Changes

The effective date of this policy is provided above. Any updates or changes to the policy will be posted on this website with the new revision date, which is the effective date of changes, and will be included in the annual privacy notice. Your continued use of this website constitutes your acceptance of any changes to this policy.

Contact

Our address is StonyPoint Avenida de Hollanda, Mindelo